FREQUENTLY ASKED QUESTIONS

Our flight radar dispatch system tracks your aircraft tail number in real-time. Whether your flight arrives 45 minutes ahead of schedule or is delayed by three hours, your chauffeur arrival time is automatically adjusted at no extra charge.

We provide all-inclusive guaranteed fixed pricing on popular interstate corridors (such as New York to Boston, Los Angeles to Las Vegas, and Miami to Orlando). All highway tolls, fuel, and base driver fees are included in the quote.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) processed securely through Stripe or Square. We also offer Net-30 invoicing for approved corporate accounts and direct-to-chauffeur settlement upon pre-approval.

We recommend reserving at least 12 to 24 hours in advance to guarantee vehicle availability. However, our 24/7 VIP dispatch team routinely accommodates urgent on-demand requests within 60 to 90 minutes in major metropolitan areas.

You will receive an automated text message 30 minutes prior to pickup containing your chauffeur’s full name, direct cell phone number, vehicle make, model, color, and license plate. For airport meet & greets, your chauffeur will hold an elegant digital tablet with your name or corporate emblem.

Every vehicle is stocked with chilled bottled artisan water, mints, cell phone charging cables for all devices, hand sanitizer, and high-speed Wi-Fi. Premium add-ons like vintage champagne or child seats can be selected during booking.